Shipping

Sample Collection and Shipping Instructions

Sample
    • CSF (minimum 3mL): Send in small sterile tube and/or polystyrene tube.
    • Serum (minimum 1mL):Draw blood in red top tube (Golden Top-SST Tube) centrifuge and send ONLYserum (no red blood cells) in small sterile tube. Note: ACD plasma can be tested although serum is preferred.
    • Samples may be frozen until shipment. Please send with ice packs (NO DRY ICE is necessary).
Please make sure that the caps of tubes are tightly closed; we highly recommend that they are secured with Parafilm to prevent leaks.
Shipping
    • Please ensure your samples are scheduled to arrive before 3pm on Friday of any desired workweek. Please do not send samples on weekends or holidays as Mitogen will be closed and SAMPLES WILL NOT BE RECEIVED UNTIL THE FOLLOWING WORKWEEK.
    • Shipments from any shipping company are accepted (including Purolator and FedEx).
    • Tracking numbers should be retained for delivery confirmation.
    • If problems arise or your package is not delivered promptly please email Teresa Hou at hyhou@ucalgary.ca
SEND SAMPLES AND REQUISITION FORM TO:

Mitogen Advanced Diagnostics Laboratory

University of Calgary, HRIC 3A26, 3330 Hospital Drive NW

Calgary, AB, T2N 4N1

Other Information
    • Results typically follow 7-10 days after receipt of sample, depending on the test(s) requested. For turnaround times for specific tests click here.
    • All paper results will be faxed to referral labs.
    • If you have not received a report after the indicated turnaround time, other reflex tests may have been indicated. Please contact us by email (madl@ucalgary.ca; fritzler@ucalgary.ca; hyhou@ucalgary.ca).
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